Here is a list of frequently asked questions for remote users:
1. How to use the VPN
https://inside.ce.columbia.edu/fp/?q=Cisco_anyconnect_vpn How to connect to Cisco AnyConnect VPN (Web Client)
2. How to map the G drive
https://inside.ce.columbia.edu/fp/?q=g-drive-windows How to Map the G Drive
3. How to map the H drive
https://inside.ce.columbia.edu/fp/?q=h-drive-windows How to Map the H Drive
4. How to use Skype and troubleshoot Skype: How to setup Mic and Speakers
https://inside.ce.columbia.edu/fp/?q=skype_troubleshoot"> Troubleshoot Skype Settings
5. I am unable to access the Outlook, from my Laptop. How I can access Outlook?
https://inside.ce.columbia.edu/fp/?q=outlook_without_vpn"> Access Outlook Client Anywhere
6. How do I print from a laptop with wireless connection?
In order to print wirelessly you must be connected through Columbia U Secure.
https://inside.ce.columbia.edu/fp/?q=columbia_university_secure How to Connect to Columbia University Secure
7. How to forward a call from NetPhone to another phone
https://inside.ce.columbia.edu/fp/?q=voip_forwarding Enable Net Phone forwarding
8. How to Configure SIS
https://inside.ce.columbia.edu/fp/?q=configure_sis Configure SIS
9. Data Backup: Data should be backup on G or H drive. Non-sensitive data can be backed up on LionMail drive.
https://inside.ce.columbia.edu/fp/?q=file_storage File Storage
10. Email should be forwarded to both Outlook & LionMail
https://inside.ce.columbia.edu/fp/?q=forwarding_emails_to_exchange Forward Emails to Outlook & Lionmail
11. How to change your default printer
https://inside.ce.columbia.edu/fp/?q=change_default_printer How to Change Default Printer
12. Physical Security: Laptops should be secured with lock. If you need a laptop lock, contact SPSTech at: