Many separate Teams can exist within one Front account. A Team is a distinct workspace in Front. Users can belong to a single Team or work across multiple Teams.
If you’re unsure whether or not your team should use Teams, check out this article about when to use Teams.
The Teams feature is currently available on all Enterprise plans. There is a limit of 10 Teams per account. If you need more, please email us.
Step 1
Go to Settings and select Teams.
Step 2
Click Create a Team.
Step 3
Give your Team a name and choose a color to be displayed in the UI. For this example, we’ll use Customer Support, and the color pink.
Step 4
Click Save.
Step 5
Your Team has been created. Now, let’s add teammates to your Team. To do that, find your new Team in the first pane, and underneath it select Teammates.
Step 6
As you can see, the Company Admin that created this Team will automatically be on the Team. From here, you can add an existing teammate to your new Team, or invite a new teammate. Let’s select Add existing teammate(s).
Step 7
Use the toggle to grant this teammate Team Admin access. Then, choose the teammate from the list and click Add teammates.
Step 8
Now that you’ve created your Team, and added teammates to the Team, it’s time to add a team inbox.